Find Renewal by Andersen in Rochester, NY
Address and hours
Showroom hours
- Sunday: Closed
- Monday: 9 AM-8 PM
- Tuesday: 9 AM-8 PM
- Wednesday: 9 AM-8 PM
- Thursday: 9 AM-8 PM
- Friday: 9 AM-8 PM
- Saturday: 9 AM-2 PM


About us
Welcome to Renewal by Andersen. We would love to meet with you at our Rochester showroom!
With our stress-free Signature Service process, you can rest easy knowing your windows are meticulously crafted and expertly installed—allowing you to focus on the home projects that matter most to you.
Our commitment to homeowners has earned us prestigious recognition, including an A+ BBB rating, a 4.8 of 5 rating on Google with thousands of reviews in Western NY and received recognition as the lead sponsor of the "Fill the Backpack" food drive.
As active members of the community, we’re proud to support local initiatives. We are involved in nearly 60 events around the area every year, including the Erie County Fair, the Buffalo Home Show and Niagara County Fair.
Ready to upgrade your home? Request a free consultation with a Renewal by Andersen professional in the Western New York area. Call us today to get started!
Mike Bow was very professional,courteous and attentive to my window needs.
This is the third time we have used Renewal for our window installation. The team is always professional and polite, and the service crew is extremely respectful and considerate. Not only would I use their services again, but I would also recommend them.
RbA of Western NY (850) replied on Jan 8, 2026:
Thank you, Dr., for your kind words and continued trust in our services. We're glad to hear that our team has consistently met your expectations, and we appreciate your recommendations.
I had a great experience with Renewal 5 years ago when the replaced a patio door. I hired them in the spring of 2025 to replace 10 windows. ( approximately $ 24,000). It was a terrible experience this time. They incorrectly measured the size of the windows. The 1st set of installers started in June. Since the window size was incorrect they built the trim into the windows. I have pictures to attest to all of this. I had no alternative but to go with these windows and trim since they had removed all of my old windows and it was unbelievably terrible looking. Management came that day, agreed it was incorrect & poor workmanship. They redid all the trim and caulked using the wrong color of caulk. Different management came and agreed that the caulk needed to be redone ( they tried painting over the other caulk)- that didn’t work, they recaulked and it was sloppy with a lot on the siding of the house. In all, they redid the caulking 4 times, redid the interior trim 3 times ( pieces falling off, joints were off, pieces misaligned), exterior aluminum wrap was completed 3 times. Installation took from June- October. The general manager (Mike) stepped in during the final stages. To his credit and integrity, he viewed the second last process and stated that this was unacceptable workmanship and did not meet the standards of the company. They took a small discount off. The windows themselves are of good quality and Mike reaffirmed that I wasn’t being unreasonable. Unfortunately, this was a home improvement that went terribly wrong from the beginning. I have ti replace the rest of my windows and unfortunately cannot hire Renewal by Anderson again.
RbA of Western NY (850) replied on Jan 7, 2026:
Thank you for sharing your experience, Patricia. I understand how frustrating it must be to deal with the issues you encountered during your recent window installation. It's great to hear that you were pleased with the quality of the windows, but I’m sorry to learn about the challenges with the measurements and the installation process. Your feedback is valuable, and we will use it to improve our services. If you would like to discuss this further, please feel free to reach out to us directly.
The entire experience with Renewal By Andersen has be exceptional; sales, measuring, service department, and installation. We could be happier with are two new exterior doors with storm doors and bathroom slider window. We can highly recommend them for your door and window needs. The installation crew was friendly, courteous, and professional. A shout out and thank you to Carlos, Jaydon, and William. Also to the assistant install manager, Gary Hendrick.
RbA of Western NY (850) replied on Jan 7, 2026:
Thank you, Geoff, for your fantastic review! We're so glad to hear that your experience with Renewal By Andersen was exceptional and that you're happy with your new doors and windows. We appreciate your recommendation and will pass along your kind words to Carlos, Jaydon, William, and Gary. Your satisfaction means a lot to us!
Michael Privitera was great, professional and honestly straight to the point on answering any questions my wife and I had. Recommend 1000000%
RbA of Western NY (850) replied on Jan 6, 2026:
Thank you, Alex! We're glad to hear that Michael provided you and your wife with clear and professional answers. Your recommendation means a lot to us!
Corey was great! I’m really excited about my fibrex windows. Corey was very professional and knowledgeable and explained everything! Can’t wait! Thank you!
RbA of Western NY (850) replied on Dec 31, 2025:
Thank you, Maria! We're so glad to hear you had a great experience with Corey and are excited about your Fibrex windows. Your enthusiasm means a lot to us!
CJ excellent presentation . Very knowlagable. Would recommend
RbA of Western NY (850) replied on Dec 31, 2025:
Thank you, Richard! We appreciate your kind words about CJ's presentation and knowledge. Your recommendation means a lot to us!
We are very happy with the service we received from Mike Bow and Renewal by Anderson. We had bought two patio doors through Mike last summer and everything went as planned. Mike was very helpful to us when choosing our doors. 2026 we are replacing the rest of our windows and were happy to have Mike Bow be our salesman again! We had another great experience with Mike. He was very informative and helpful. We cannot wait till all our windows and doors are Anderson Renewals!
RbA of Western NY (850) replied on Dec 31, 2025:
Thank you, Wendy! We're so glad to hear you had a great experience with Mike and that you’re looking forward to your next project with us. Your satisfaction means a lot to us!
Sliding glass door.
RbA of Western NY (850) replied on Dec 31, 2025:
Thank you for your feedback, Art. We appreciate you taking the time to share your thoughts about the sliding glass door. If you have any specific concerns or need further assistance, feel free to reach out.
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