Window & Door Replacement in Maryland-Heights, MO

Update: Unless you have more time, money, and self respect to burn than you know what to do with, avoid this company at all cost! The owner, Paul Birner and his sons, responded to my last update stating that he is committed to my satisfaction, which is a pathetic lie, I'm still waiting 5 weeks after the staining was completed for damaged door hardware to be repaired, so I cannot state more emphatically, if you value your wallet, and your sanity, DO NOT DO BUSINESS WITH THIS CONTEMPTIBLE COMPANY, they don't give a damn about their customers once the contract is signed, and you might be one of the lucky ones that gets a decent installation from the beginning, but if you get a hack crew like I did, you're screwed, full stop, and The Birner Group is a disgrace to the construction trades! Update: The repairs and staining of my completely disastrous doors and windows installation is finally completed, 5 months after the original installation, and nobody has reached out to check in with me to make sure I'm completely satisfied (there are still gaps in the miter joints), which I absolutely am not until they credit me 25% of the contract fee (a total bargain in light of how poorly this entire job has been handled, from installation to horrific customer service) for the nightmare they put me through these past 5 months (and replace the two screws in one of the door handles with damaged threads), and for the 5 month delay they caused me with regard to the rest of my renovations, as my intention from the beginning was to have the doors and windows completed before moving on with the other improvements, so I cannot state more strongly that if you value your sanity, and your self respect, look elsewhere for doors and windows as Renewal by Andersen is great at making the sale, but you will be in need of some serious psychotherapy before you ever receive what you paid a small fortune for if you receive the same treatment I, and many others have complained about, and if they only spent a fraction of what they are spending on television advertising on installation training and customer service, all of this could have been avoided, but sadly to say, they don't give a damn about the customer experience, so caveat emptor..."let the buyer beware" with Renewal by Andersen! Original Review: I chose to go with Renewal by Andersen to replace doors and windows in my new condo because I had heard about them over the years and thought they had a good reputation, but my experience has been a complete nightmare, beginning with the disastrous installation, confirmed both by my salesperson and their top quality control inspector, who used to own his own highly successful door and window shop, and by my own general contractor, who is a master carpenter, all of whom found an endless litany of shoddy workmanship everywhere they looked! And then continuing to the complete lack of follow up after their inspector, who said it was the worst installation he had ever seen, assured me as we said goodbye that they would be all over this, and they would not stop until it was made right; fast forward two weeks and I have not heard a peep from them, and I'm having to reach out to my salesperson repeatedly to find out what in the world is going on with my promised repairs? So, in conclusion, I wholeheartedly cannot recommend Renewal by Andersen, located in Earth City, Mo, for your door and window projects, they are an absolute disgrace to the building trades, hire poorly trained, careless installers (at least in my case), and could care less about fixing the complete mess they made of my new property, all their promises and pretenses to the contrary notwithstanding, so in a city full of other options, do yourselves a favor and choose a door and window installer that hires well trained, professional installers, and one that stands behind their work, not the hacks at Renewal by Andersen, who, in my experience, are great at making the sale, but that's when the problems and headaches begin, and good luck trying to get them to make good on their shoddy workmanship!

Very professional ask the way thru the order process with Sean Gibbons to the complete one day install with Elijah and his crew. Total professionalism from the entire crew all the way thru making our home so beautiful from the outside to the inside. 10 plus rating to all, thank you for your abilities to do the job over the top.

Mike F was very professional installer. He fixed all of our concerns. The work site was cleaned up promptly. We love our new door!

Quality product and excellent installation!

Donnie Howe was professional and great detailed communication, was on time and exceeded expectations.

I had a great experience with Renewal by Andersen of St Louis replacing my three upstairs windows. The product is high quality and looks amazing. Everyone I interacted with through out the company was professional and friendly, from the sales guy, to the office staff, down to the installer. Definitely recommend them!

Good work and nice/professional workers

Bob Grone did an excellent job of explaining the products and was thorough in measuring our windows and getting our price point to what we needed. I’m in love with all of the natural light the new windows provide and it’s already helped with our air conditioning not running so much. I’d also like to add that the installers were stellar and very helpful to answer any and all questions. They arrived at 7:30 and were packed up and done by 2:00 for 14 windows!

Very Professional and through from initial visit to final front door/storm door and all my windows replaced. Excellent experience.