Find Renewal by Andersen in Maryland-Heights, MO

As a first time home owner I chose Renewal by Andersen to replace doors and windows because I had heard about them over the years and thought they had a good reputation, but my experience has been a complete nightmare, beginning with the disastrous installation, confirmed both by my salesperson and their top quality control inspector, who used to own his own highly successful door and window shop, and by my own general contractor, who is a master carpenter, all of whom found an endless litany of shoddy workmanship everywhere they looked! And then continuing to the complete lack of follow up after their inspector, who said it was the worst installation he had ever seen, assured me as we said goodbye that they would be all over this, and they would not stop until it was made right; fast forward two weeks and I have not heard a peep from them, and I'm having to reach out to my salesperson repeatedly to find out what in the world is going on with my promised repairs? So, in conclusion, I wholeheartedly cannot recommend Renewal by Andersen, located in Earth City, Mo, for your door and window projects, they are an absolute disgrace to the building trades, hire poorly trained, careless installers (at least in my case), and could care less about fixing the complete mess they made of my new property, all their promises and pretenses to the contrary notwithstanding, so in a city full of other options, do yourselves a favor and choose a door and window installer that hires well trained, professional installers, and one that stands behind their work, not the hacks at Renewal by Andersen, who, in my experience, are great at making the sale, but that's when the problems and headaches begin, and good luck trying to get them to make good on their shoddy workmanship!

Beautiful new replacements of windows that face the east sky So they let in an abundance of light in the sun rising but the old Windows really took a beating after continuous son on them. They are now crisp and clear and I can enjoy a beautiful view of the sunrise and the woods up behind the house.

Donnie Howe was organized, friendly and knowledgeable. Looking forward to our new windows!

Donnie came out for the assessment. Professional, seems knowledgeable, answered our questions and doesn't mind big dogs. Looking forward to installation.

Joe came to our house and replaced our old window. It looks amazing. Joe went over and beyond and was very polite as well as explained how to work the new window,cleaning care. I give him 10 out of 10 stars

It is a great product strongly built. The installers did a great job installing the two new doors and getting them to blend into our old home. It changes the look of the home both inside and outside for the good. The home office kept use informed from start to finish. Good people all around.

The product is great, looks good and works fine. the installers were good and explained every thing in a wonderful way. We are very pleased with the doors

Samm was very helpful and the best ever!! She was super friendly and I 100% recommend her and the company!

Donnie Howe repeat customer here. Always a pleasure.

Donnie Howe came to our home tonight to give us a consultation for replacing our front door. I highly recommend him, it felt like we knew Donnie for years. Ask for Donnie when calling for a consultation!