Find Renewal by Andersen in Jacksonville, FL
Address and hours
Showroom hours
- Sunday: Closed
- Monday: 8 AM-5 PM
- Tuesday: 8 AM-5 PM
- Wednesday: 8 AM-5 PM
- Thursday: 8 AM-5 PM
- Friday: 8 AM-5 PM
- Saturday: Closed


About us
Welcome to Renewal by Andersen. We would love to meet with you at our Jacksonville showroom!
With our hassle-free Signature Service process, you can enjoy peace of mind knowing your windows are expertly crafted and installed-so you can focus on the home projects that matter most to you.
Our commitment to homeowners has earned us prestigious recognition, including winning the window service category of the 2025 Bold City Best Community Choice Awards, and 2025 St. Augustine Community Choice Awards.
More than that, we’re your neighbors and active members of the community. We are involved in nearly 40 events around the area every year, including the Jacksonville Home & Patio Show, Mandarin Art Festival, and Jacksonville Jumbo Shrimp home games. As a Proud Partner of the Jacksonville Jaguars and the Florida Gators we often attend their home games. We also give back through various charities such as the Buddy Check Program for breast cancer awareness and the Jumbo Shrimp Military Window to provide free tickets to active military members.
Request a free consultation today and connect with a Renewal by Andersen professional in the greater Jacksonville area to bring your vision to life.
A very pleasant experience from the salesperson all the way through the installation. The installation finished an hour ago and I couldn't be happier with it. They were experienced, professional, and very good at their job. The new windows are super nice too!
RbA of Jacksonville, FL (991) replied on May 26, 2026:
Thank you, Robert, for the outstanding 5-star rating! We are thrilled to hear about your very pleasant experience with our salesperson and installation team. It's great to know that you are happy with our experienced, professional, and skilled staff. Enjoy your new super nice windows!
The windows are the very best and our experience was painless. Our installation crew with Alex was outstanding. Excellent results.
RbA of Jacksonville, FL (991) replied on May 26, 2026:
Thank you, Kathleen, for your 5-star rating! We are thrilled to hear that you found our windows to be the very best and that your experience was painless. It's wonderful to hear that your installation crew, particularly Alex, provided outstanding service resulting in excellent results. We truly appreciate your positive feedback!
RbA of Jacksonville, FL (991) replied on May 19, 2026:
Thank you for your 5-star review Pamela!
Great team! The project was well explained to me and the job has done professionally clean and perfect.
RbA of Jacksonville, FL (991) replied on May 19, 2026:
Thank you so much, Marie, for your 5-star rating! We're thrilled to hear that you found our team great and that the project was well explained to you. We are delighted that the job was done professionally, clean, and perfect for you. Your feedback means a lot to us!
RbA of Jacksonville, FL (991) replied on May 11, 2026:
Thank you for your 5-star review!
I am happy with the process: the sales person, the phone calls with updates for installation, the installers, the installation and the visit by Michael Hibberts to inspect the installation, to answer our questions and make sure my husband and I were pleased with the installation process.
RbA of Jacksonville, FL (991) replied on May 6, 2026:
Thank you so much, Carol, for your 5-star rating! We're thrilled that you were happy with our sales team, the updates during installation, our installers, and the inspection visit by Michael Hibberts. We're glad your experience was so positive! 😊
Expensive but efficient. On schedule, cohesive team work accomplishing their tasks in a timely manner.
RbA of Jacksonville, FL (991) replied on May 6, 2026:
Thank you for your 5-star rating, Deborah! We are delighted to hear that you found our service efficient and on schedule with cohesive teamwork. We appreciate your positive feedback and look forward to serving you again in the future.
This company has completely surprised us. From the moment we set up the contract to installation. They kept us informed. On the date of installation the crew was all professional. Im extremely happy with these windows.
RbA of Jacksonville, FL (991) replied on Apr 30, 2026:
Thank you, Bedell, for the fantastic 5-star rating! We are thrilled that you had such a positive experience with us. We truly appreciate your kind words about our communication, professionalism, and the quality of our windows. We are grateful for your support and look forward to serving you again in the future!
Prior to March 2026, this company was flawless with my 7 window installations. Two of the three windows installed in March 2026 had the identical scratch in the same exact location. It is near impossible for anyone to do this accidentally and looks indicative of a problem during the manufacturing, transportation, or install process due to a misapplied tool or strap. RBA addressed by repairing the scratch but it dried like a glob of nail polish. Its not the fault of the technician who did the repair. The window should have been removed and repaired correctly. I believe this is unacceptable for a $10k purchase. In addition, there is a noticeable decline in service between 2019 and now. Hire a contractor to install Andersen windows instead of going with RBA. Had I known, I would have done so and probably saved some money.
RbA of Jacksonville, FL (991) replied on Apr 28, 2026:
Thank you for taking the time to share this detailed feedback. We’re glad to hear your earlier experiences with us went well, but it’s clear we fell short on your most recent installation—and that’s not the standard we aim to deliver.
The issue you described with identical scratches on multiple windows is understandably concerning, and we agree it should have been handled more thoroughly. While we appreciate your understanding toward the technician, the resolution you received was not acceptable for a project of this scope. A proper replacement or higher-quality repair should have been pursued to ensure the finished product met expectations.
We also take your comments about the decline in service seriously. Consistency over time matters, and your experience suggests we need to do better.
We’d like the opportunity to make this right. Please reach out to us directly at feedback@rbafla.com with your project details so we can review your case and work toward a more appropriate resolution.
Thank you again for your honest feedback—it helps us improve.
The issue you described with identical scratches on multiple windows is understandably concerning, and we agree it should have been handled more thoroughly. While we appreciate your understanding toward the technician, the resolution you received was not acceptable for a project of this scope. A proper replacement or higher-quality repair should have been pursued to ensure the finished product met expectations.
We also take your comments about the decline in service seriously. Consistency over time matters, and your experience suggests we need to do better.
We’d like the opportunity to make this right. Please reach out to us directly at feedback@rbafla.com with your project details so we can review your case and work toward a more appropriate resolution.
Thank you again for your honest feedback—it helps us improve.
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