Window & Door Replacement in Erie, PA

The entire Andersen team from Sales to Concierge to Project Mgmt to Installation was excellent. The Installation Team in particular was very courteous, professional and super efficient. We had the windows in our entire house replaced. It was a 3 day project with a full tear out and we barely knew they were here. Left our home immaculate after working.

My window install is complete and I can say Renewal by Anderson was outstanding and professional! From the start, the initial meeting with sales representative and choosing windows and the measure process, job price quotation, and available payment options, Anthony. Contact with factory representative, Matt as measure process was done. Concierge contact, Joell as windows were made and install date. Beth who helped change my payment details. The installers, Adam and Lev who worked with outstanding work ethic and talent, and the follow up. You can tell the company understands the importance of details, quality, communication, customer concerns, and that they respect and admire each other, and work as a complete team. Truly an amazing job by all individuals! Thank-you!

Let me be clear. This was my THIRD install on a second property. Installation was always excellent. On the third (and LAST) install, all I needed was an adjustment on an installed door. Simple-probably less than 10 minute to fix. The time I spent reporting the problem, filming, taking pictures and videos of the door, serial number, NUMEROUS long-waiting phone calls, texts, call backs, false scheduling and no-shows. I STILL have not received a solution to the problem. The doors installed 3/26. Called first week in July 26 or late June 26 to have it adjusted. Waiting all day in August for a morning appt. I had to drive 2 hours to the property. NO SHOW and was told Oh that was just a "tentative" appointment. We didn't really schedule you. We can schedule in October! So the warranty is not really real. It is virtual IF and only IF you will maintain the stamina it takes to actually make a phone call and wait for the service to come. The warranty is VIRTUAL. The ROADBLOCKS are real. The system is designed to get you to give up. For the money I paid for THREE installs (NO MORE) did not go to further service. Apparently, service ends on the day of the install once they are paid. I will let you know in October. . . or December or summer of 2027 or whenever they lag enough to allow the warranty to run out.

The installation crew was exceptional. Very polite and courteous. Considerate. They completed installation in one day. The job they did was amazing. Windows and trim look wonderful. They cleaned up everything. Even hung our blinds back up. Made this a very simple process. Would definitely recommend this installation crew.

Our installers were kind and professional

Our experience was great. Ahmad our salesperson was great. He spent a couple hours with us explaining everything about the process, warranty, price, everything. Adam and Lev, the i stallers were professional and accommodating. We would recommend Renewal to anyone.

Absolute best installation team. Tech measure John Seman and Representative JP Hilzendeger were excellent. No pressure. Very helpful. Danielle was a great coordinator. Thank you to the entire Renewal by Andersen team. God bless you!

We had an awesome crew, Mike, Jake and Khasan install our windows. There were several others who also came to help! They all did a fantastic job and treated us to lunch as well! The job was scheduled for two days but they finished it in one. All the crew were professional, friendly and careful with the job. They even stopped working to help us find our dog who escaped!! Only to find our silly dog was hiding under the bed!! We cannot say enough good things about this crew!! They were awesome!! We thank you all very much!!! Oh and the windows are beautiful!!!

Our windows look great! The installers did a great job! They covered everything so nothing got on my carpet or furniture while installing; they were professional; and answered all of our questions. We plan to buy more windows in the future from Renewal by Anderson.