Find Renewal by Andersen in El Paso, TX

Address and hours

7815 Helen of Troy Dr.

Ste B

El Paso, Texas 79912

915-249-3682

Showroom hours

  • Sunday: Closed
  • Monday: 9 AM - 3 PM
  • Tuesday: 9 AM - 3 PM
  • Wednesday: 9 AM - 3 PM
  • Thursday: 9 AM - 3 PM
  • Friday: 9 AM - 3 PM
  • Saturday: Closed
Two people shopping at a Renewal by Andersen showroom location

About us

Welcome to Renewal by Andersen. We would love to meet with you at our El Paso showroom!
 
With our stress-free Signature Service process, you can rest easy knowing your windows are meticulously crafted and expertly installed—allowing you to focus on the home projects that matter most to you.
 
More than that, we’re your neighbors and active members of the community. We are involved in nearly 100 events around the area every year, including Hatch Chile Festival, Neon Desert Music Festival, and Way Out West Fest.
 
Request a free consultation today and connect with a Renewal by Andersen professional in the El Paso to bring your vision to life.
Google
5.0/5
May 29, 2026
Google - Renewal by Andersen of Greater El Paso
Very efficient and professional. All bases were coveted and courteous.
Renewal by Andersen of Greater El Paso replied on May 29, 2026:
Hi Deborah Jones, thank you so much for your positive comments about Renewal by Andersen of Greater El Paso!
Google
5.0/5
May 29, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on Jun 1, 2026:
Rosie Diaz, thank you for the high star rating!
Google
5.0/5
May 27, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on May 28, 2026:
Jonathan N, thank you for the high star rating!
Google
5.0/5
May 26, 2026
Google - Renewal by Andersen of Greater El Paso
Great service. Installation was on time and well done. Quality of windows and doors is good reason for high price.
Renewal by Andersen of Greater El Paso replied on May 26, 2026:
Hilda R, thank you for sharing your positive experience!
Google
5.0/5
May 22, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on May 22, 2026:
Hello, thank you for the high star rating!
Google
4.0/5
May 21, 2026
Google - Renewal by Andersen of Greater El Paso
Quality product. The installer was professional and did an amazing job getting my new door in. However, the salesman led me to believe i would be getting a metal mesh screen door but, instead was a fiberglass screen which i specifically said I did not want. For the price of the door I was expecting a better screen metal screen. The screen door was the only disappointment I had.
Renewal by Andersen of Greater El Paso replied on May 26, 2026:
Thank you for your feedback and for choosing us for your new door installation. We’re very happy to hear that you were pleased with the quality of the door and the professionalism of our installer.
We sincerely apologize for the disappointment regarding the screen material. We understand how frustrating it is when the final product does not match what was discussed during the sales process, especially after you specifically requested a metal mesh screen. Your concerns are completely valid, and we appreciate you bringing this to our attention.
We value your feedback and will use it to improve communication and ensure expectations are clearly aligned moving forward. Please feel free to contact us directly so we can discuss possible options to address your concerns.
Google
5.0/5
May 21, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on May 21, 2026:
Hello, thank you for the high star rating!
Google
4.0/5
May 21, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on May 21, 2026:
Woody Woodruff, we really appreciate your positive review!
Google
1.0/5
May 12, 2026
Google - Renewal by Andersen of Greater El Paso
be careful. installers were hammering windows in place probably because of bad measurements. stucco job was miserable. no where matching existing stuco. also very messy, cement splashes not only on the walls but our floor tile too. painting at night is probably not a good idea, they splashed paint on black window frame and again the floor tile. im sure the windows are manufactured with quality, however, the hands that are working on deck are not quality.
Renewal by Andersen of Greater El Paso replied on May 12, 2026:
Thank you for your feedback. We’re very sorry to hear about your experience and the condition in which the project was left. What you described regarding the stucco finish, paint splatter, debris, and installation process does not reflect the level of workmanship and professionalism we aim to provide.
We appreciate you recognizing the quality of the windows themselves, but we understand that the installation experience is just as important. Your concerns about the measurements, cleanup, and attention to detail are being taken seriously and will be reviewed with our installation and finishing crews.
We would appreciate the opportunity to address the remaining issues and discuss possible solutions directly with you. Our Senior Installation Manager will be reaching out to you today so we can work toward making this right.
Thank you again for bringing this to our attention.
Google
1.0/5
Apr 21, 2026
Google - Renewal by Andersen of Greater El Paso
We purchased windows from Renewal by Anderson of El Paso 2 months ago June 3 &4 2025. They are fully paid $48,414. They don’t start until they get money, then drag their feet. My husband has repeatedly called Renewal by Anderson and spoke to Cathy for weeks they have repeatedly stated (Cathy)that they will call him back, that she needs to speak to her manager, that they fired the people who installed windows etc.-they have yet to call him back and as of 8/30/2025 this is where Renewal by Anderson unfinished project stands today. Please Do yourself a favor go elsewhere. 👎👎. Update after this post months later they sent a guy to paint, this clown didn’t match paint, he tore my hose, clogged my sprinklers, he physically stood and stepped on screens to take paint off with his boots, brand new screens. He also claimed he didn’t drop paint all over my flower bed rock wall. Disgusting work!👎
Renewal by Andersen of Greater El Paso replied on Apr 22, 2026:
Alicia Chitwood, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our Operations Manager, Christopher, will reach out to you shortly.