Window & Door Replacement in El Paso, TX

Address and hours

7815 Helen of Troy Dr.

Ste B

El Paso, Texas 79912

915-249-3682

Showroom hours

  • Sunday: Closed
  • Monday: 9 AM - 3 PM
  • Tuesday: 9 AM - 3 PM
  • Wednesday: 9 AM - 3 PM
  • Thursday: 9 AM - 3 PM
  • Friday: 9 AM - 3 PM
  • Saturday: Closed
Two people shopping at a Renewal by Andersen showroom location

About us

Welcome to Renewal by Andersen. We would love to meet with you at our El Paso showroom!
 
With our stress-free Signature Service process, you can rest easy knowing your windows are meticulously crafted and expertly installed—allowing you to focus on the home projects that matter most to you.
 
More than that, we’re your neighbors and active members of the community. We are involved in nearly 100 events around the area every year, including Hatch Chile Festival, Neon Desert Music Festival, and Way Out West Fest.
 
Request a free consultation today and connect with a Renewal by Andersen professional in the El Paso to bring your vision to life.
Google
1.0/5
Jul 11, 2026
Google - Renewal by Andersen of Greater El Paso
We had a scheduled appointment at 1:00 p.m. to look into replacing windows and doors. At 1:20 I called the scheduling number because no one had showed up or called. The person who answered the phone called the person that was supposed to come and give us an estimate, called me back that the "designer" was on his way with an ETA of 2:15 p.m. If the first appointment lacks promptness, just imagine the experience in installation. YOU, Anderson, need OUR BUSINESS. Don't expect potential customers to WAIT ON YOU. This would have been a big project, so the business you lost is on the informality and lack of communication of the "designer".
Renewal by Andersen of Greater El Paso replied on Jul 14, 2026:
Thank you for taking the time to share your feedback. We sincerely apologize for missing the scheduled appointment time and, more importantly, for the lack of communication regarding the delay. We understand how frustrating it is to set aside time for an appointment and not receive a timely update.
This is not the level of service we strive to provide, and we regret that your first impression of our team fell short. Your comments have been shared with our local team so we can address what happened and reinforce the importance of punctuality and proactive communication.
We appreciate the opportunity you gave us and are sorry we lost your confidence. If you would be willing to give us another chance, we'd welcome the opportunity to make things right. Please contact us directly at 915-845-9075 so we can discuss your experience and see if we can earn back your trust.
Google
5.0/5
Jul 10, 2026
Google - Renewal by Andersen of Greater El Paso
The two men were very professional, polite and efficient workers. They answered all my questions. I love my new door. It was installed with precision. I would recommend this company highly.
Renewal by Andersen of Greater El Paso replied on Jul 13, 2026:
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google
4.0/5
Jul 8, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on Jul 8, 2026:
Robert Arellano, thank you for the high star rating!
Google
5.0/5
Jul 7, 2026
Google - Renewal by Andersen of Greater El Paso
Installers, Isaac and his dad, are great, obviously know their business. Windows look terrific.
Renewal by Andersen of Greater El Paso replied on Jul 8, 2026:
Harold Odell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Renewal by Andersen of Greater El Paso.
Google
5.0/5
Jul 2, 2026
Google - Renewal by Andersen of Greater El Paso
My windows and front door are absolutely beautiful. I could not have imagined it was going to turn out as nice and excellent quality. I had to order new curtains. No way was I going to hang up old curtains in these beautiful widows. I am extremely happy with the installers, Diego was the lead. They have worked so hard and constantly. These two men have worked like they are working on their own home. I cannot say enough good things about them. They want our install to be perfect. I hope Anderson knows how blessed they are to have this team working for them. They are a rarety indeed.
Renewal by Andersen of Greater El Paso replied on Jul 6, 2026:
Jan Learue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Renewal by Andersen of Greater El Paso.
Google
5.0/5
Jun 30, 2026
Google - Renewal by Andersen of Greater El Paso
Great workmanship and quality! The guys did a great job and my new, beautiful door was installed very quickly!!!
Renewal by Andersen of Greater El Paso replied on Jun 30, 2026:
Rebecca Blanke, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Renewal by Andersen of Greater El Paso.
Google
5.0/5
Jun 27, 2026
Google - Renewal by Andersen of Greater El Paso
⭐⭐⭐⭐⭐ We couldn't be happier with our experience with Renewal by Andersen! The new windows have completely transformed the look of our home. They are absolutely beautiful, and the craftsmanship is outstanding. You can immediately tell they're high-quality windows. The installation team was just as impressive. They were professional, courteous, punctual, and paid close attention to every detail. They kept the work area clean, answered all of our questions, and made the entire process smooth and stress-free. The finished product looks amazing, and the installation exceeded our expectations. If you're considering new windows, I highly recommend Renewal by Andersen. The combination of beautiful windows and an exceptional installation team made this one of the best home improvement experiences we've had.
Renewal by Andersen of Greater El Paso replied on Jun 27, 2026:
Smihans1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Renewal by Andersen of Greater El Paso.
Google
1.0/5
Jun 23, 2026
Google - Renewal by Andersen of Greater El Paso
be careful. installers were hammering windows in place probably because of bad measurements. stucco job was miserable. no where matching existing stuco. also very messy, cement splashes not only on the walls but our floor tile too. painting at night is probably not a good idea, they splashed paint on black window frame and again the floor tile. im sure the windows are manufactured with quality, however, the hands that are working on deck are not quality. these guys replied with beautiful language and they did come over and agreed that the stucco was unsatisfactory and said they would correct and a month later we are still waiting.
Renewal by Andersen of Greater El Paso replied on Jun 24, 2026:
Thank you for your feedback. We appreciate you taking the time to share your experience.
You are correct that after inspecting the project, we agreed that portions of the stucco work did not meet our standards and committed to making the necessary corrections. We understand your frustration with the delay, and we apologize that the follow-up work has not been completed as quickly as expected.
We take responsibility for resolving this matter and are actively working to schedule the corrective work. Please contact our office directly so we can provide an updated timeline and ensure this is addressed promptly. We value your business and appreciate the opportunity to make this right.
Google
5.0/5
Jun 10, 2026
Google - Renewal by Andersen of Greater El Paso
Renewal by Andersen of Greater El Paso replied on Jun 10, 2026:
Hello, thank you for the high star rating!
Facebook
5.0/5
Jun 4, 2026
Facebook - Renewal by Andersen of Greater El Paso
The crew kept me informed on when they were going to be at site. They were caught in traffic and called to say they would be on site at 9:15 and showed up right on time. They were very professional. They answered all our questions and concerns before they left. When they left the site was as clean as when they arrived.
Renewal by Andersen of Greater El Paso replied on Jun 4, 2026:
Larry Tate, we're so glad that we were able to go above and beyond your expectations!