Window & Door Replacement in Columbus, OH

door to.door Sales people of Renewal by Anderson completely disregard no solicitation notifications, and did not obtain appropriate solicitation permits in Grove City.

I wouldn't recommend. This has been a bad experience from the start. The day before install I was given an install time of 12pm. I work night shift in the hospital so I had to set my alarm to get up for the install. The day of they called me multiple times while I was sleeping and were trying to tell me install was moved to 8am. They ended up calling me twice in a row and the call came through and they tried telling me that they weren't coming anymore that day since my time was moved. After complaining they said they could squeeze me in that afternoon. I paid $14K to have a new back door installed. Which to me is a lot of money for a door. After installation I found that all the hardware was chipped and damaged. The trim that was installed was also covered in scuff marks and damaged. The nail holes and joints were also not filled in. It looked like an amateur job. I was told that it would take a month before they could get someone out for the fixes. This was a couple weeks ago. The handle has now fallen off of the door. I called back and they said it will still take a couple more weeks and that I should feel lucky because it is taking other people longer. I feel that if you are paying that much and renewal by Anderson prides themselves on excellence then this is unacceptable. I wasn't even provided any sort of compensation. They said that is what the warranty is for. That is fine if the was a failure in the product. But all my issues have been due to poor insulation. I am very frustrated and they didn't really seem to care.

We could not have been happier with the whole process for our window and door replacements, and the addition of 4 new windows! The crew was professional and cleaned up every day. Having new windows has been a revelation- the insulation from super hot summer temps is awesome, and the quiet in the house is amazing. Such quality and professionalism was refreshing and appreciated! We were fortunate to work with Matt on the sales team, and John on the installation crew - both extremely knowledgeable, friendly, and trustworthy!

Tyler came out to give us some information on a potential window project. Doing the whole house at once is a tall order but Tyler suggested a few options we hadn’t considered. Tyler was very helpful and we highly recommend him

I'm very satisfied with our new windows and door. I have noticed that regardless of how hot it has been outside, it has remained quite comfortable inside. The air conditioner has ran less than it did before we had the windows and door installed. Jon did an awesome job of explaining the mechanics of the windows and door manufacturing process and function. The installers were professional and quick, and I have nothing but praise for them. The cost was a little pricey, but so far I am very pleased with the results and believe that the benefits from the new windows and door were worth the investment.

Found their advert inside our mailbox, I guess they need a reminder that they aren't legally allow to do that.

Tyler came out for our window consultation and blew us away. He was well informed and helpful, can’t recommend him enough!

The entire process was super easy from start to finish and every person we met along the way was a delight to work with. Matt in sales, Kathleen in the office and Connor and Gage doing install. We had a double window in our dining room turned into a sliding door to access our patio and backyard. The installation even was done in barely 3 hours! Plus Kathleen was super helpful in working with us around our summer vacation schedule to get the installed scheduled. And Matt was great walking us through all the options while we were deciding what we wanted to do and if we wanted to do it now or wait a little longer.

Terrible people, wife was telling me about a horror story where their sales person refused to leave and kept on telling us to replace windows we didn't need to. Left her extremely stressed. Also before when they came they tried to charge far more than the norm.

Wonderful windows and door installed. Got to be the BEST out there. Installers did a fabulous job at record speed. They were thoughtful, helpful and caring about us as customers.