Window & Door Replacement in Richmond, VA

The crew (Garrett, Cooper and Roper) did a fantastic job. The were very courteous and efficient. Thank you!

These guys quoted me 18k for three doors and 2 storm doors. 😂😂😂 keep in mind they were plain Jane doors. Nothing fancy. Lowes quote was $8600.00. Got them installed yesterday. Couldn’t be happier

I normally don’t leave negative reviews, but I’ve been extremely disappointed with Renewal by Andersen’s lack of communication and follow-through after our installation. During installation, the crew cut our alarm wires even though we had taped them to the walls and clearly pointed them out beforehand which caused a short in the system and required repairs. On top of that, when the windows were originally designed, we were never informed that the new widths would interfere with our existing blinds. This oversight resulted in nearly $4,000 in unexpected replacement costs and alarm repairs. After installation, a representative came to our home and documented several finishing items that needed to be corrected (glue on the windows, stucco patching, etc.). However, as of today (two months since install), I still have not received a response to numerous calls and emails asking when this finish work will be completed. No follow-through and no updates. The windows themselves are great, but the customer experience has been disappointing. A company at this price point should communicate proactively, stand behind its work, and complete the job.....none of which has happened in this case. I hope Renewal by Andersen improves its service, because the lack of accountability and responsiveness has been extremely frustrating. August 9th, 2026 update. I spoke with Renewal by Andersen shortly after my post on the list of items that still haven't been completed. As of today, those items still haven't been completed. All I can say "actions speak louder than words".

Cooper and Garrett did a fabulous job. From explaining the process, removal of the old door, install, clean up, and review, everything was perfect. If we need any future work, we would be thrilled to have them come back.

I never gave them my number. I told them to stop texting me but the more I engage them asking them to stop the more spam texts and calls I get. Stop harassing me!

Jaden and his crew were amazing. The whole process was so smooth and easy from first meeting with salespeople to the install. Installation was went great, no issues- and Jaden was on top of everything and made sure we were happy throughout the entire install. They were very respectful to my home.

Brock and Phil were exceptional! We are so happy with out 21 new windows. The work was done with skill and expertise. We were especially impressed with how friendly our installers were. They did little extras like reinstalling blinds and getting new hardware for some of them. The windows are great! We are truly grateful customers!

We had an absolutely delightful experience, with Renewal by Anderson! The whole Experience from beginning to end has been wonderful and seamless. They’ve made our house look amazing. Our installers, Phil, Brock, and Patrick were extremely professional, easy to work with, Knowledgeable, and did an excellent job on our install. Thank you so much!

Garett and cooper did a fabulous job for here it