Tempe, AZ

Scheduler

  • Full Time
  • Operations
As a Scheduler for Esler Companies – Renewal by Andersen you will interface with customers and installers directly to schedule the window and door installation. You'll also be answering incoming calls, making outbound calls, maintaining the flow of correspondence between the installer and customer.
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Job Details

Responsibilities
- Scheduling – This task is to get customers scheduled that have purchased a Renewal by Andersen project. 
- Answering inbound and outbound telephone calls to schedule installation appointments. 
- Assisting installation and production team with office tasks and customer service. 
- Accurately and timely reporting reflecting daily/weekly activities. 

Qualifications
- Considerable experience in high volume customer service atmosphere
- High School Diploma or equivalent
- Ability to meet strict deadlines
- Excellent oral and written communication skills
- Keen eye for detail
- Time management skills
- Computer proficiency-Microsoft Excel and Outlook
- Objectivity, professionalism and maturity
- Flexibility and demonstrated ability to adapt well in a changing environment
- Accurate, efficient and proven data entry skills

Benefits
- $75/month cell reimbursement
- Medical, Dental, and Vision Insurance 
- Teammate Assistance Plan 
- Tuition Reimbursement 
- 401k with 50% match up to 6% of your annual pay 
- Paid Time Off 
- Company Paid Holidays 
- Paid Volunteer Time 
- And more! 

Pay $20 - $23 hourly plus performance based bonus potential. 

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.


We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

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Scheduler

Tempe, AZ - Operations

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By submitting this form, Andersen Corporation, Renewal by Andersen, and their subsidiaries and affiliates (collectively, “we”) collect certain categories of personal information in connection with an application for employment. We may collect your name, postal address, e-mail address, phone number, Social Security number, date of birth, driver’s license number, bank account information, passport number, and other personal identifiers to contact you, perform background checks, enter your information into our HR system if you are hired, process employee benefits and payroll if you are hired, and other human resource purposes. We may also collect prior work history, certifications, licenses, resumes, education records, and other professional or employment-related information to evaluate your application. Your information may be shared with background check providers, drug testing providers, or other third parties to verify information in your application or to facilitate background checks or drug screens. Typically, we retain personal information for the period necessary to fulfill the purposes outlined in our Privacy Policy and, for California Residents, our California Privacy Notice, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of the personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes. California residents have various rights related to their personal information, as more fully described in our Privacy Policy and California Privacy Notice. For more information, please visit our Privacy Policy and, for California residents, please visit our California Privacy Notice.

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