Warner Robins, GA
Service Technician
- Full Time
- Installation
This is a field service position responsible for responding to on-site window and door service request. Assess, repair, and replace parts and components to ensure proper functioning. Work directly with customers, co-workers, and contractors to ensure excellent customer service.
Job Details
Responsibilities: - Provide service performance and address warranty issues with windows and doors - Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs - Ensure customer satisfaction while addressing problems - Replace defective parts and help customers when windows aren't working properly - Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc. Qualifications: - 3-5 years of experience installing windows and doors - Custom window and door installation knowledge - Thorough experience with using a metal brake and caulking - Familiarity with and able to do some minor trim work around windows and patio doors both inside and out - Customer service experience with job troubleshooting as a key component - Good computer skills - Excellent communication skills with the ability to build quick rapport Compensation & Benefits: - Competitive pay of $23-$25 hourly - Company vehicle and tools provided (Personal vehicle will need to be used for max 90 days. Competitive Vehicle allowance and gas card will be provided) - iPad - $75 cellphone reimbursement - 401k with company match - Medical, vision, dental, and supplemental life insurance - PTO - vacation, sick, and holiday pay - Access to Employee Perks Program - Student Loan Reimbursement Program
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