Order Processor - Phoenix, AZ

Phoenix, AZ, AZ
  • Operations
  • Full Time

Renewal by Andersen is seeking an Order Processor to join our growing team!

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Why Renewal by Andersen?

True multi-taskers, our retail operations team is proud of the products we install and dedicated to going the extra mile for our homeowners every day.

A reputation that stands apart

We've long understood that a quality experience is in the details. All of the engineering and craftsmanship we put into our products would mean little without the very best teams to back them up with service, warranty, field operations, logistics, and customer service and support.

Top-to-bottom expertise

Our business isn’t just making custom windows, it’s providing a world-class homeowner experience at all touchpoints. True multi-taskers, every member of our retail operations team is dedicated to our products AND our process.

A legacy of innovation

Our operations teams are the lynchpin of our business, challenging themselves each day, recognizing and rewarding success, taking pride in their work, and honoring a legacy built on doing the right thing.

Job Details

- WHAT YOU'LL BE DOING - THE ROLE - Examines every order in RTO list in CRM system for effective first in, first out processing of orders - Works closely with Project Consultants and Installation Managers to verify order accuracy - Works in conjunction with Permit/HOA teams to track progress and ensure HOA ordering - Processes Orders in rForce for a total of 900 - 1200 average weekly units as a team - Processes all NSPRs (Non-standard product requests) and SPRs (Special Product Requests) - Verifies Orders for accuracy and conducts self-audit - Reviews and saves Order Confirmations, then updates product arrival dates in CRM for Install Scheduling Team - Liaises with Corporate partners to ensure accurate, efficient delivery of product to specific warehouse(s) WHAT YOU BRING - THE PERSON - Strong understanding of administrative duties - Ability to meet strict deadlines - Excellent oral and written communication skills - Time management skills - Computer proficiency - Objectivity, professionalism, and maturity - Demonstrate the ability to adapt well in a changing environment - Accurate, efficient, and proven data entry skills - At least 1-2 years of experience in an office environment - High School Diploma, required; College degree, preferred WHAT'S IN IT FOR YOU - THE BENEFITS - Medical Insurance - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Telehealth: 24/7 access to physicians - Prescription drug Insurance - Dental Insurance - Vision Insurance - Life Insurance / AD&D $50,000 Paid Coverage - Additional Voluntary Employee & Spousal life insurance - Short-term disability Insurance (STD) - Long-term disability Insurance (LTD) - Parental Leave - Voluntary Critical Illness Insurance - Voluntary Accident Insurance - Teammate Assistance Plan - Paid Volunteer Time - 401k with 50% match up to 6% of your annual pay - Tuition Reimbursement Pay: $19/hr Base pay + Monthly Performance Bonus Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

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Order Processor - Phoenix, AZ

Phoenix, AZ , AZ  - Operations

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Innovation drives us

Innovation at our core

Our culture is based on listening to our employees' insights and putting their thoughts into action.

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