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Call Center Agent (Appointment Setter)

Appleton, WI

Call Center
Full Time

As a Inside Sales Agent, you will speak to prospective customers, and work through potential objections and obstacles to achieve sales goals. Our vision is to be the premier leading inside sales team that represents our brand with excellence.

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Why Renewal by Andersen?

Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team.

A reputation that stands apart

We’re a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We’re committed to helping you realize your potential and exceed our homeowners’ expectations.

Top-to-bottom expertise

Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their “forever homes.”

A legacy of innovation

Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.

Job Details

KEY RESPONSIBILITIES: Communicate with customers, make outbound calls to potential customers, and follow up on leads Promote products and services to current and prospective customers Understand customer needs and requirements Schedule in-home consultations for customers Participate in weekly training huddles KNOWLEDGE, SKILLS, AND EXPERTISE: Above average skills with interpersonal communication and negotiation Strong phone presence Strong listening and presentation skills Naturally outgoing and self-disciplined Self-starter Ability to work nights and weekends BENEFITS: Weekly, monthly, and yearly opportunities for performance-based rewards Full medical, dental, life and disability insurance plans Generous paid vacation and holidays Paid Training