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Homeowner Association Case Study
Overton Street Row Houses - Portland, OR |
 Download pdf of this case study |
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| Retailer | Renewal by Andersen, A Cut Above Exteriors | ||
| Location | Portland, OR | ||
| Theme | Maintaining the architectural style for a previous customer | ||
Background:
A Cut Above Exteriors previously sold the Overton Street Row Houses wood siding and windows. It was now time to update the front of the complex. The front of the complex had synthetic stucco that needed to be replaced.
Since the homeowners were going to be replacing the siding, all the vinyl windows would have to be removed from the opening and re-installed. The Renewal by Andersen dealer, A Cut Above Exteriors presented to the HOA board the project challenges and why new Renewal by Andersen® double-hung windows would be a great solution for the remainder of Overton Street Row Houses.
Customer Challenges:- Maintaining the projects curb appeal, architectural style, and home value
- Removing and re-installing the old windows would result in a high expense
- Replacing a narrow frame vinyl window with wide frame brickmold
- Proper siding and window installation and water management integration
- Proper communication to all association members
- Complete the project in a timely manner
- Make sure siding and windows are properly installed
- Work with a company they could trust
- Set-up a board meeting, homeowner presentations and tour the local Renewal by Andersen showroom to see the new double-hung windows
A Cut Above Exteriors, the Renewal by Andersen dealer, set-up and delivered a HOA presentation to the Overton Street Row Houses board. The presentation included information on the installation and proper windows and siding integration, window style and key features. The board members were really excited about the dealer’s building science knowledge, presentation and solution provided by Renewal by Andersen® windows and doors. Ultimately they requested an association open house for the members to learn about the decision to replace the siding and new windows. Actual showroom appointments were set-up with each of the eight homeowners.
Results:The entire process took approximately two months. A Cut Above Exteriors worked individually with the eight homeowners to measure, remove and install the new windows and siding.
A total of 55 windows were installed. These included double-hungs, specialty shape, and gliding windows. The windows were white on the exterior and interior, white hardware, and High-Performance™ glass.
The Overton Street Row Houses board and individual homeowners are delighted with the results and the Renewal by Andersen® replacement solution, while maintaining the architectural style they desired.